Dimension 3 of 8 · 8MAP

Digital fluency: how ready each person is to work with technology and AI

In the 8MAP, the Digital fluency dimension measures how ready each person is to work with digital and AI tools: how much they trust their own ability, how willing they are to bring AI into their work, and how they describe what they actually do with it. It rests on DigComp, the European digital competence framework.

What it measures

What Digital fluency is made of

01

Confidence

How much the person trusts their own ability to use technology.

02

Willingness

How willing they are to bring AI into their work.

03

Actual use

How they use tools day to day, told in their own words.

How to read the result

Higher is better

Higher is better. When it drops, it tends to drag performance and capacity down with it.

Why it matters

Confidence in your own ability with technology predicts how much and how you use a tool. That is why buying software is not enough: if the team does not feel capable, they do not adopt it.

What the 8MAP adds

It turns that framework into a short assessment for companies, and adds an analysis of the language each person uses to describe their work with tools and AI.

Why we measure it this way

Because a closed scale does not capture the nuance of how someone uses AI at work. An open description shows whether they use it to write, to analyse data, or not at all.

Frequently asked questions

About Digital fluency

What are digital competences at work?+

They are the abilities to use digital and AI tools in daily tasks: finding information, creating content, communicating and solving problems. DigComp organises them into five areas.

How do you measure AI adoption in a team?+

By asking each person how capable they feel, how willing they are and how they use AI today. The 8MAP combines all three.

What is DigComp?+

It is the European Commission's digital competence framework.

See how this dimension looks in your team

We walk you through the 8MAP with a sample team and answer your Talent team's questions.

Back to the 8MAP methodology