FAQ

Everything you need to know about Escal8

Product, implementation, results, security and more. If you cannot find your answer, book your diagnosis and we will sort it out.

1

What Escal8 is

Escal8 is an AI People Analytics platform. It assesses your team across 8 complementary dimensions (8MAP) so you know who to hire, how to develop your people, and what to automate, with data, not gut feeling.

The 8MAP is Escal8's AI assessment that measures each employee from 8 angles and cross-references them to reveal what no single metric can see. The 8 dimensions are:

  • Skills: can your people do what the role requires?
  • Performance: do they deliver results?
  • Growth: who can grow?
  • Digital Fluency: are they ready for digital?
  • Automation: where are you paying for machine work?
  • Capacity: overloaded or idle?
  • Culture: connected or with one foot out?
  • Risk: who are you about to lose?

None of those. Escal8 is a talent intelligence layer: it doesn't run payroll (HRIS), it isn't just courses (LMS) nor an annual snapshot (climate survey). It diagnoses and predicts so you can decide, and it sits on top of what you already use.

To clearly see who to retain, who to invest in, which skills are missing, and what to automate. It turns your talent data into business decisions.

Escal8 is an AI People Analytics platform focused on LATAM: it assesses talent across 8 dimensions, works over WhatsApp or the platform with 90%+ adoption, and delivers first results in 4 weeks.

Kova is Escal8's AI: an octopus with 8 arms, one per dimension. It interviews each person in conversation, merges the 8 readings into a single map, flags what matters (attrition risk, high potential, automation opportunities), and recommends actions. It works on WhatsApp and on the platform.

2

Product & how it works

It's not a multiple-choice survey. It's an adaptive conversation with Kova that tailors the questions to the role, the context, and each person's answers. It even accepts voice notes. From that, it builds the X-ray of the 8 dimensions.

Each dimension answers a critical question (see the list in the 8MAP). Together they give the full picture: skills, performance, potential, digital maturity, automation, workload, culture, and attrition risk.

You can start with whichever dimension hurts most today (Risk or Capacity, for example) and scale to the rest. The power is in cross-referencing them, but you don't need all of it on day one.

No. Assessments happen where your team already is: WhatsApp or the web platform. No new apps or passwords. That's how we reach 90%+ adoption.

It's continuous, not an annual snapshot. That way you catch signals like overload, disengagement, or attrition risk in time, instead of finding out when it's too late.

The employee gets a useful conversation about their own development with Kova. The manager and HR get dashboards and actionable recommendations by person, team, and organization.

Spanish and English.

3

Differentiation & competition

Buk administers (payroll and processes) and Crehana trains (courses). Escal8 does what they don't: it diagnoses and predicts talent from 8 angles so you can decide. We don't compete on administration or course catalogs. We compete on intelligence.

An LMS gives you courses. Escal8 first tells you each person's real gap (Skills and Digital Fluency) so training is targeted and has ROI, not generic. We measure before we train.

It adds to it. Escal8 is the intelligence layer that sits on top of what you already have and turns it into actionable insights. We don't ask you to ditch your HRIS. We give it the brain it's missing.

An annual survey is an old snapshot of a single dimension. Escal8 is continuous, multidimensional, and connected to decisions you can make this week, not next year.

The alternatives are usually an HRIS (Buk), an LMS (Crehana), an enterprise suite (SAP), or climate surveys. The difference: none of them measure talent from 8 AI-connected angles or predict turnover. Escal8 is the intelligence layer they don't provide.

4

Implementation & adoption

From signature to first insight in 4 weeks, not months.

Minimal: implementation takes less than 2 hours of your time. We and Kova handle the rest.

Because the assessment arrives via WhatsApp or the platform, with no apps or passwords, and it's a conversation, not a tedious form. Zero friction.

No. Escal8 runs on its own assessment, so you start without migrating anything. Integrations can be added later if you want them.

Yes. We don't just tell you what's happening. We give you recommendations, and for automation, we build it with you, from finding to working bot.

5

Results & ROI

First results in 4 weeks. Escal8 is already in operation, with more than 1,000 assessments, 20,000+ mapped skills, and 500+ active users. Documented ROI is 1.5x to 7.7x within the first 12 months.

By adding up what you recover: avoided turnover (a single key departure is costly), recovered automatable hours, and training that actually moves the needle. In the demo, we calculate it with your own numbers.

Yes. We currently work with Vidalta Residential, PreHeated, and Grupo Azucarero del Trópico, among others. Tell us your sector and size and we'll show you relevant cases in the demo.

The Risk dimension predicts who's about to leave by cross-referencing workload, culture, and trajectory, and gives you early alerts so you can act before the resignation, not after.

The Automation dimension detects automatable tasks, calculates recoverable hours, and the savings by area. And if you want, we implement the automation turnkey.

6

Pricing & contracting

Price depends on your number of employees and the modules you activate. We give you a tailored quote in the demo, with no hidden consulting costs.

It works from 50 employees and performs best between 100 and 1,000. It's not just for large companies: we're democratizing talent intelligence.

We back the value with a 90-day guarantee: we define objectives with you before starting.

The core is the 8MAP assessment and the dashboards. Services like turnkey automation or specific modules can be added as add-ons.

Yes, a 90-day guarantee. We define objectives with you before starting, and if we don't meet them, we refund your investment.

7

Security, data & integrations

With enterprise-level security: encryption, role-based access control (RBAC), daily backups, and 99% uptime, on AWS infrastructure, with compliance for Mexico and the United States.

On AWS, with encryption and backups. SOC2 is in progress.

Escal8 is API-ready and supports SSO, so it connects to your HRIS, ATS, or payroll via API.

Yes. The conversation with Kova is transparent: the person knows they're participating and gets value from their own development. It's not surveillance, it's clarity.

8

Common objections

Escal8 isn't another system to manage: it's the intelligence layer your systems don't give you. It sits on top and turns your data into decisions.

Compared to what? The cost of a single bad hire or a key resignation you didn't see coming far exceeds the investment. In the demo, we calculate it together.

Do they use WhatsApp? Then they'll use Escal8. No apps or passwords: that's why we get 90%+ adoption.

Escal8 takes less than 2 hours of your time and 4 weeks to implement. The question is how many key people you'll lose while you wait.

We work with high-turnover, high-specialization sectors: professional services, banking and fintech, retail, and manufacturing. We'll show you a case from your industry in the demo, backed by the 90-day guarantee.

9

By role & industry

Yes, especially where turnover, mobility, or specialization are critical: professional and legal services, banking, fintech and insurance, multi-branch retail, manufacturing, and groups going through professionalization.

CHRO: stops managing blind and decides with data. CEO: gets more out of the talent they're already paying for and scales faster. CFO: gains visibility into and reduces the cost of turnover and inefficiency.

Yes. It standardizes talent assessment across areas, branches, and countries, and works in Spanish and English.

Yes, we're opening up partnerships: talent consultancies and BPOs can offer AI-powered diagnostics to their client base with Escal8.

Still have a question?

Book a 30-minute consultation and we'll show you Escal8 with your numbers.

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