Learn. Grow. Succeed.

Compliance

Take your team to the next level with a thorough and comprehensive understanding of the compliance parameters that affect each person’s performance and your overall business. Real estate-specific compliance knowledge is crucial for corporate and frontline professionals to ensure meeting all federal, state, and local requirements.

From understanding workplace standards of behavior to fair housing laws and disclosure requirements, our courses cover the vital information that ensures your team’s success. Our content focuses on incorporating effective policies and procedures that protect over the long term and complement your regulatory program.

• Tools to support complaints of inappropriate behavior
• Key concepts related to workplace discrimination, including harassment and retaliation
• Illustration of various instances of subtle and not-so-subtle sexual harassment

Leadership & Management

Our on-trend leadership and management courses are ideal for refreshing seasoned leaders and preparing up-and-coming candidates alike. Develop and enhance leadership skills, strategic goals, communication, decision-making, management, and organizational behavior, all within the context of today’s business environment.

Taught by experienced, successful leaders, our courses focus on a wide variety of topics that are prescient for today’s effective leaders, including resident relations, interviewing and onboarding, delegation, change management, motivating your team, and overseeing successful and profitable facilities.

Courses include:

• Effective coaching skills
• Motivating and encouraging task ownership and accountability for improved results
• Interviewing, hiring, and onboarding talented team members

Technology

To maintain a top-performing workforce, companies must stay on top of the latest trends in technology. Our curriculum provides up-to-date training on essential software and emerging technologies to keep your organization on the cutting edge.

Your learner will have the opportunity to explore entirely new technologies or access on-demand learning for a targeted skill just when they need it most. Our training provides a powerful boost in the efficiency of learners on the job and the organization as a whole.

Courses include:

• Foundations of Artificial Intelligence and its applications
• Microsoft and Google business software tools
• Computer programming and cyber security

Finance

We have designed a comprehensive set of courses that cover essential financial concepts and practices that today’s leaders need to be successful. Our courses focus on best practices for finance issues relevant to day-to-day operations and strategic planning for all aspects of your business’s success.

Your learner will reach the next level after gaining a solid foundation in finance, including key financial concepts and principles, a firm understanding of real estate investment and risk tolerance, lease agreements and their financial implications, budgeting, data analytics like ROI, and cost control and expense management.

Courses include:

• Analyzing variance data for actionable business insights
• Developing and monitoring operating and capital budgets
• Exploring key ratios used to track financial resources and guide decisions that maximize profits and company success, including profitability, liquidity, and long-term solvency ratios

Wellness

Wellness in the workplace is a key factor in team members reaching the next level. These courses are designed to promote health and well-being. Our coursework aims to address the unique challenges and stresses that professionals may face while performing their job duties.

The primary goal of our wellness courses is to enhance the overall quality of life for managers and their team members by focusing on physical, mental, and emotional well-being. Your learners will focus on stress management, conflict resolution skills, communication techniques, and the importance of self-care, including physical exercise and mindfulness.

Courses include:

• Identifying self-care strategies
• Learning about the factors in your environment that impact your thoughts and feelings
• Discussing the return on investment of mental health initiatives

HR and DEI

Developing a property management Human Resources (HR) and Diversity, Equity, and Inclusion (DEI) curriculum is essential for fostering a positive and inclusive workplace environment. Our coursework covers various topics related to HR practices, DEI principles, and specific challenges that may arise in today’s business environment.

Your learners will be ready to meet the challenges of creating a welcoming and inclusive work environment, incorporating an unbiased onboarding process, setting inclusive performance and evaluation metrics, providing constructive feedback, and much more.

Courses include:

• Identifying strategies to become more culturally competent
• Identifying inclusive leadership strengths and development needs
• Identifying behaviors that create a diverse, inclusive, and respectful workplace

Ethics

In today’s business environment, Escal8 believes we are all crucial in fostering ethical behavior and professionalism in the workplace. Our ethics curriculum covers a wide range of topics related to ethical principles, legal responsibilities, and best practices in property management.

Your learner will engage with industry experts to understand the role of managers in setting the tone for ethical behavior, the importance of integrity, honesty, and transparency within our industry, and their legal obligations and responsibilities. They will explore the ethical considerations of conflict of interest, fair housing, and non-discrimination, plus much more.

Courses include:

• Identifying the benefits of ethical behavior for your company, its employees, and its customers and clients. Describing responsibilities, procedures, and protections related to reporting ethics violations
• Safely reporting unethical behaviors under the whistleblowing law

Safety

Escal8 offers courses that address various safety aspects relevant to various job roles. The goal is to ensure the well-being of occupants, employees, and visitors while minimizing risks and liabilities.

With our courses, your learner will gain a thorough understanding of the importance of safety and the associated legal obligations and responsibilities. We focus on recognizing safety hazards, conducting risk assessments, ensuring fire and electrical safety, and keeping customers, visitors, and employees safe at all times.

Courses include:

• Understanding OSHA and the records required
• Identifying who is covered and what activities are covered by the lockout/tagout standard
• Following OSHA safety requirements to prevent slips, trips, and falls

Sales & Marketing

Designed as a comprehensive curriculum for sales and marketing, our courses involve combining essential theoretical concepts with practical skills and relevant insights. Our courses are designed with cutting-edge industry knowledge and share key market research, along with developing a marketing strategy, overcoming negotiation challenges, and analyzing the competition.

Our courses include how to qualify prospects, demonstrate goods and services, overcome objections, follow up with prospects, and close. Through our interactive coursework, your learners will learn about customer retention tactics, building strong client relations, assessing key performance indicators (KPIs), and much more.

Courses include:

• Identifying and incorporating the essential contract information
• Identifying the steps to take to have a successful onboarding of a client
• Analyzing the effectiveness of specific telephone techniques for prospect follow-up